Mayor's Office

City of Flint Treasury Department update on water connections for commercial property owners

FLINT, Michigan — City of Flint Treasury Department to resume water shutoffs at commercial properties this week. Water connection reviews at commercial properties will be based on specific criteria associated with the customer account.

“This water connection shutoff at commercial properties is to collect on extreme delinquent accounts,” Mayor Neeley said. “As we continue to evaluate water connections, we must hold habitually delinquent commercial water customers accountable.”

The City of Flint sent demand letters in June 2021 to over one-hundred and thirty commercial properties with a balance of at least $5,000. If a non-payment or payment arrangement was not made, water services to those commercial properties can be disconnected and a turn-off fee will be charged for any discontinuation of water service (Code of Ordinances: 46-52 PREMISES SERVED BY CITY WATER DISTRIBUTION SYSTEM). 

Mayor Neeley held off on disconnecting commercial properties while the City faced challenges due to the COVID-19 pandemic. The City also continues to pursue ways to reduce water rate costs for customers to develop a more affordable municipal system.

Customers can pay online at www.CityofFlint/epaybills/, by phone by calling (810) 766-7015 or at the walk-up window between 8 a.m. and 5 p.m. Monday through Friday. Payment using a check or money order can be mailed in or submitted through the dropbox in front of City Hall.