Mayor's Office

Officials Expand Water Bill Assistance Program to Allow More Flint Residents to Qualify

(Flint, MI) – City leaders have been working with community partners to help meet the needs of Flint residents still working to recover from the effects of the water crisis. Through these efforts, qualifications for the water/sewer bill assistance program have been expanded. Now, City of Flint utility customers with a monthly income level of up to 200% of the national poverty guidelines can take advantage of the match program announced last month thanks to a generous donation from the United Way of Genesee County. The new and improved assistance program provides “match payments” up to $350 not exceeding the balance of customers’ water/sewer bill.

“I am very pleased that we have been able to expand the reach of this assistance program,” said Mayor Weaver. “We will continue working to find ways to help as many residents as we can.” 

How it works:

For residents with a monthly income level of 151 – 200% of national poverty guidelines the program offers a 1:1 match.
For example, if you have a balance of $200 and can only pay $100, the program will match your $100 giving you $200 to pay your bill. The program will provide a match of up to $350, not to exceed the total balance of the bill.


For residents with a monthly income level at or below 150% of national poverty guidelines the program offers a 2:1 match
.
For example, if you owe $150 and can pay $50, the program will match that with $100 giving you $150 for your bill. The program will provide a match up to $350 and not exceed the total bill balance.

To take advantage of the program residents must provide:

– Proof of 30 days income
– ID and Social Security card
– Current water bill account summary showing balance due

This is a one-time support program. Residents interested are urged to call GCCARD at (810) 244-8557 for more information, or to speak with a representative and schedule an appointment.