Customer Service

City Hall LobbyThe Customer Service Center division of the Finance Department of the City of Flint is responsible for the billing and collection of property taxes, city income tax, water and sewer bills, and all other city bills.

This includes the reconciliation, investing and reporting of all monies received. This requires extensive knowledge of state laws, local ordinances, generally accepted accounting principles, generally accepted auditing standards, as well as the evaluation and implementation of the best available computer software and hardware.

Our mission is to provide optimum customer service in the above areas in accordance with applicable laws and regulations, within approved budgets.

Contact Us:

Phone Number:  (810) 766-7015
Fax Number: (810) 238-8481
Location: 1st Floor City Hall Lobby

Hours of Operation:

We currently have very limited capacity in the lobby. Please utilize drop box and online payment system to make payments on your water bill, property taxes, or other invoice. Thank you.

M 9:00am – 3:55pm
T 9:00am – 3:55pm
W 9:00am – 3:55pm
Th 9:00am – 3:55pm
F 9:00am – 3:55pm

City of Flint now offers a convenient option to pay your
City of Flint utility bills and property taxes online, 24 hours a day, 7 days a week.
Busy as Bee

The WRAP phone number dedicated to our Flint residents is 810-510-9727


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