City of Flint customer service center lobby is temporarily closed

FLINT, Michigan – Please be advised: The Customer Service Center lobby in Flint City Hall is temporarily closed due to exposure to COVID-19. The lobby is expected to reopen on Monday, January 10, 2022, after a thorough cleaning.

The Customer Service walk-up window will be open from 9 a.m. to 4 p.m. during this time. 

The red drop box at the front doors of City Hall will remain available. Residents are encouraged to utilize this convenient option while the customer service lobby is temporarily closed. Payments can also be made by calling 1-844-392-3653.

We apologize for any inconvenience.

For any questions, customers can call 810-766-7015. 

All other city offices remain open. See a list of department contact numbers below.

Assessments: (810) 766-7255
City Attorney: (810) 766-7146
City Clerk: (810) 766-7413
City Council: (810) 766-7418
Economic Development: (810) 237-2458
Fire: Call 911 for emergencies
Human Resources: (810) 766-7280
IT: (810) 766-7155
Mayor’s Office: (810) 766-7346
Ombudsperson: (810) 237-2020
Planning and Development: (810) 766-7426
Police: Call 911 for emergencies
Public Health/Water reconnections: (810) 410-2020
Sewer: (810) 766-7079
Street Maintenance: (810) 766-7343
Transportation: Call 911 for emergencies
Trash and yard waste pickup: (810) 410-1134
Water Service Center: (810) 766-7202
Water testing and filters: (810) 410-2020

All employees are required to wear masks at all times in any shared spaces in City Hall, including hallways, open offices, and bathrooms.

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