All residents are encouraged to pay their water bills online if at all possible. This is the safest option for you and our employees. To encourage online bill payment, the City of Flint is waiving all fees for online bill payment until further notice. 

Water bill payments do not have to be done by a homeowner or resident of the address. We encourage family and friends to help one another.

The City of Flint also has a drop box available for payment by check or money order. This red drop box is located outside the front doors of Flint City Hall, 1101 S. Saginaw Street. DO NOT DEPOSIT CASH. Access to the drop box will remain open from 8 a.m. to 5 p.m. weekdays. 

Some grocery convenience stores also offer bill payment services for those who must pay in cash. 

Our customer service agents remain available at 810-766-7015 to answer your call if you have any questions. 

If you have a bill payment that would typically be paid to another office at Flint City Hall (such as Planning and Development), please contact that office directly for instructions on how to pay your fee. Click here for a list of City Department phone numbers. 

Paying online: 

This is an easy process – and the City of Flint is being offered a NO ADDITIONAL cost to all residents. Family, friends, and neighbors are encouraged to assist those who do not have access to online services.

  • This is the safest option for you and our employees.
  • You can pay by electronic check, credit card or debit card.
  • All fees are currently being waived to pay online.
  • You can pay on ANY account, so friends and family can help you pay your bill.
The online payment process is all done in three easy steps:
1) Find account using name, address, or account number
2) Select the account and the amount you wish to pay
3) Make the payment