Information Technology Services

ITS Vision

A City that, through technology, uses information effectively and is recognized as a leader in innovative and efficient technological solutions.

ITS Mission Statement

To take a leadership role by recognizing opportunities in technology, to assist the City in meeting its goals.

To provide customer focused technical support to all clients within the city structure.

To develop people with the necessary technical competence to achieve the IS Vision.

Objectives

Individual department business objectives through the effective use of information technology

To reduce the overall cost of technology through system integration

To provide enhanced services to the public through e-government

To interact with high tech community partners

To provide advice and support in the implementation of technical solutions throughout the organization.

To deliver services that meet established performance standards

To automate the organization’s use of internal information to ensure that data is organized and shared in a manner that adds value and enhances productivity.

To maintain a reliable and secure communications infrastructure with the capacity to address future growth.

To define and support technology standards